DUE TO THE AMOUNT OF ORDERS WE ARE RECEVING, AND HAVING SUCH A SMALL TEAM, WE ARE UNABLE TO COMBINE ANY ORDERS. LIMITS ON CERTAIN BEERS ARE RESTRICTED TO PER PERSON, PER HOUSEHOLD. ALL ORDERS ARE MAXIMUM 24 ITEMS PER BOX. ORDER BY MIDDAY MON-FRI, AND WE WILL GET IT OUT WITH THE COURIER THAT SAME DAY :)
We have now suspended any shipping to Europe as of 1st October 2021. There is such a delay with parcels getting into Europe, it's ruining the quality of the beers and we feel it is hindering the whole experience for our friends across the water. Currently, we don't know if this situation will change. In the meantime, your more than welcome to use your own third party courier to get your beers to you. Please note any orders that have been placed before this time, we will still make sure your parcels get to you.
Unfortunately we can no longer ship to any part of Ireland (this is as of January 1st 2021). This is because the cost has risen so high to ship out, it would not be worth it for any of our Irish customers. So sorry guys, would love to have your custom. Hopefully this will resolve soon!
Click & Collect
Orders can be collected for FREE from two locations:
Our unit directly in Pudsey, 9am-3pm Monday-Friday (SAME DAY COLLECTION available if purchased in those time frames).
Premier Hop, 3A Valley Road, Pudsey, Leeds, LS28 9ER
Or if after these times it can be arrranged to be collected from Farsley Post Office where they have more flexible opening hours. Please email/message us to organise this.
Farsley Post Office, 49 Town Street, Farsley, LS28 5HX.
Once you have ordered and paid for your order online, we will be in touch to organise your collection. Alternatively, please email email@example.com or dm us on social media to arrange collection. Any orders placed before 3pm on a Friday can be collected from Farsley Post Office on Saturdays/Sundays. If placed after this time, it would be Monday onwards for collection.
We are now also offering FREE LOCAL DELIVERY to help those of you who are in isolation or restricted because of Covid-19. These areas include Pudsey, Farsley, Rodley, Calverely, Horsforth and surrounding areas. Get in touch for more information.
All orders must be 24 items per box max, additional postage fees will be requested if your order goes over this amount. We use DPD NEXT WORKING DAY (Mon-Fri) service to ship your beers (if order is placed before midday). Please note, that as we are a small operation, we will endeavour to ship your order the next working day. Once your beers have been shipped you will receive an automated notification from DPD directly via either text/email with your tracking information, from there it's up to you to be at home/workplace to receive the beers.
A signature is required on delivery of all orders (unless you have agreed otherwise with DPD), the recipient must be aged 18 or over and we will not leave any orders in a safe place (unless arranged with DPD directly). You will receive an email to confirm receipt of your order once the payment has been processed. After this the updates will be automated from DPD themselves in regards to your parcel. DPD now has a go greener campaign so part of this means they will attempt to deliver once. If your not in it will automatically go to your nearest pick up point. If this is inconvenient then please make sure you organise with DPD prior to delivery to leave in a safe place or with a neighbour. This can be done when they send you your time slot window via email or text. If the item ends up at a local pick up, we can no longer get it arranged for re delivery to you. You must go collect your parcel or it will come back to us and we would have to charge the relevant re-delivery costs. We deliver Monday to Friday. Unfortunately felt specific time requests cannot be requested.
Shipping costs are per below:
- £7.95 DPD Next Working Day to most Inland destinations. Orders need to be in before midday. (Some destinations are two days but we will let you know via email if this is the case, max 24 item box, this excludes Ireland, Channels Islands, Isle of Man and Scottish Highlands & Islands).
- All orders over £60 shipping is free (UK Inland, this excludes Ireland, Channel Islands, Isle of Man and Scottish Highlands & Islands) up to the amount of 24 beers, additional postage will be required if over this amount.
- Click & Collect service is also free.
- Scottish Highlands & Islands (2-5 day service) £27.45 - 24 beers max
- PLEASE NOTE WE NO LONGER SHIP TO ANY PART OF IRELAND DUE TO THE SHIPPING CHARGES BEING TOO HIGH
At Premier Hop, our packages are specially designed boxes and we want to get your beer safely and conveniently to your home or workplace. The courier we use is DPD. On the rare ocassion your parcel arrives damaged or bashed due to the drivers, please do get in touch and we will try our best to get this feedback to them. Unfortunately they are so reluctant when it comes to claims, but the feedback nonetheless will be passed on. Please be assured your parcels leave our unit securely and packaged well.
Please note that glassware/glass bottles are not covered by insurance by any courier. We wrap them as securely as we can by adding extra bubblewrap to each item, but please be aware of this when purchasing. They also take up two spaces in our boxes. If you choose to order a beer to fit in one of those spaces in your order, it's at your own risk.
All our packaging is eco friendly including the packaging peanuts (they are made from starch and 100% biodegradable).
If for any reason you are unhappy with the beers or there was a problem with the delivery please get in touch and we can help sort it out. Email firstname.lastname@example.org